Returns and complaints

To withdraw from a purchase or report a problem, email ania@ciok.art. Return the item to the studio address:

Anna Ciok Studio
San Pedro Abajo 12
38500 Guimar
Tenerife, Spain — Canary Islands

The customer pays ordinary return shipping. For damage or a product that does not match the order, contact the studio before sending it back.

Order number (optional)Email about a return

No account is required. You can give notice of withdrawal by email; prior approval from the studio is not required.